- Shipping & Returns
Shipping & Returns
We accept all credit cards on-line via our secure server.
You can still order by emailing or calling (914) 948-4420, if you prefer paying by money order, check or cash.
We also accept paypal payments.
WE GUARANTEE QUALITY, RELIABILITY AND SATISFACTION.
If, for any reason, you are not satisfied with your purchase, please return it within 30 days. We will refund the purchase price or exchange it, which ever you prefer. Processing/handling/shipping fees are non-refundable. Please allow 14-21 business days to receive your refund. If you have received a defective or damaged item, please contact us immediately at firstname.lastname@example.org, or call (914) 948-4420 with information on the nature of the damaged and whether you are requesting an exchange or refund. Please include your Order Number.
By clicking the Checkout button, you are agreeing to the terms of our Return and Exchange Policy.
NOTE: Since the items we carry are not mass-produced, and are one of a kind, you may want to select another piece of art, if you choose to exchange.
To return an item, please follow the instructions on the packing slip enclosed with your order. Insure the package is sent to:
DAFCO’S AFRICAN ART GALLERY
31 Mamaroneck Avenue, Suite 511
White Plains, New York, NY 10601
The insured item will be shipped to you via UPS or other carriers, if requested. We will ship within 5 business days after the order is received. For the US customer, the cost of handling and shipping will be added to the total purchase price. Overnight shipping is also available.
Customers outside the US will be charged according to the cost of shipping. We will try to find the most efficient and economical shipping route to your homeland. Shipping receipt will be enclosed with your purchase and shipping costs charged separately, you will be informed via email about the shipping arrangements.